The withdrawal widget simply shows the most recent withdrawals plus any open withdrawal requests (if relevant).
Compliance is approved but one of the documents are not approved or status is not approved then at the front end it will show an error message for the customer to complete and pull the compliance status and which document is missing. Even if passport has expired.
Withdrawals when a card, and a wallet is / wire is submitted, it will always choose CC to send funds back to. Refer to flowchart above.
A banker agent can click on the any of the listed withdrawals (both approved and new) to view the individual withdrawal details.
Each popup will display the fields relevant to the type of withdrawal.
A banker agent can also view all previous withdrawals which will display in the log popup by clicking on “Show all”. Each individual listing can then be clicked to show the information as above.