The Compliance Alerts widget allows agents to quickly mark a customer as PEP, SIP, RCA or as a US Citizen by simply sliding the slider to on.
Once turned on, a notice will appear on the customer’s profile (all departments) notifying of the alert.
External AML check
The widget also allows the agents to run an external AML check using the connected External Database Provider (see AML settings on the setting section later in this document).
To run an External AML Check, simply slide the slider to the “on” position. Once turned on, the system will generate the check via the connected External Database Check Provider (via API).
The results document will display on the Compliance widget with a document icon. Once clicked, it will open the document in the standard image viewer for the compliance department to view.