Creating a new manual deposit, transfer, credit or bonus

To manually make a deposit (in the case of a wire transfer) or to make a transfer, add credit or bonus, simply click on the “New Deposit” link.

Once clicked, it will present the agent with a popup that allows to select the types of deposits (Deposit, Credit, Transfer, Bonus). Select the tab option you want and then complete the fields.

For more information on Deposit Preparation and Approval, please see the Deposit Prep & Approval section.

Tab options and their corresponding field requirements are:

Deposit

  1. Type (Wire)
  2. Bank Name
  3. Bank Address
    1. Address
    2. Address
    3. Suburb
    4. City
    5. Country
    6. ZIP / Postal Code
  4. Swift
  5. IBAN
  6. Beneficiary Name
  7. Beneficiary Account
  8. Amount
  9. Trading Account (must only show selection of the particular customer’s accounts)
  10. Comments (Not required field)

Deposit

  1. Type (CC)
  2. Card number
  3. Expiry (Date Picker)
  4. CVV
  5. Card holder
  6. Amount
  7. Trading Account (must only show selection of the particular customer’s accounts)
  8. Comments (Not required field)

Deposit

  1. Type (Wallet)
  2. Wallet type
  3. Amount
  4. Trading Account (must only show selection of the particular customer’s accounts)
  5. Comments (Not required field)

Transfer

  1. From account (must only show selection of the particular customer’s accounts)
  2. To account (must only show selection of the particular customer’s accounts)
  3. Amount
  4. Reason (Comment) (Not required)

Credit

  1. To account (must only show selection of the particular customer’s accounts)
  2. Amount (this is inserted as a credit in MT4- see API details)
  3. Reason (Comment) (Not required) (see API section for where comment is inserted)

Bonus

  1. To account (must only show selection of the particular customer’s accounts)
  2. Amount (this is inserted as a credit in MT4- see API details)
  3. Reason (Comment) (Not required) (see API section for where comment is inserted)

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